Category " Fitness Instructor Training"

by Gail Fast Customer service. Retaining members. Creating customer intimacy. We’re all looking for the magic pill: the perfect program, concept or idea that will help our staff better serve our members. At the most recent International Health, Racquet and Sportsclub Association (IHRSA) conference, at least ten sessions were devoted to customer service. Experts in [...]

Last year, a study1 done at the UCLA Exercise Physiology Research Laboratory examined the actual knowledge of 115-health fitness professionals in five different areas that researchers felt were of critical importance in developing a safe and effective fitness program. Results revealed that participants with a degree in exercise science or kinesiology and a certification from [...]

How do you keep good employees? Today, more and more companies are struggling to find the answer. Current research tells us that personal growth, recognition and fulfillment are more important than money to an employee who is deciding whether to stay or go. The trend in the marketplace has employees jumping from job to job, [...]