Category " Fitness Center Management"

By Brian Samuel Members take notice of your landscaping, parking lot and building before stepping inside your fitness center. If you’ve heard it once, you’ve heard it a hundred times: You never get a second chance to make a first impression. One of the many times I heard this was back in college when I [...]

by Gail Fast, M.A. How do you keep good employees? Today, more and more companies are struggling to find the answer. Current research tells us that personal growth, recognition and fulfillment are more important than money to an employee who is deciding whether to stay or go. The trend in the marketplace has employees jumping [...]

by Gail Fast Hiring good employees is like sifting flour. After you finally get through the layers of advertising for the position, reviewing the resumes, interviewing the applicants and doing reference and background checks, you, hopefully, will be left with the right person for the job. Finding hard working, talented and motivated individuals with the [...]

by Gail Fast The day-to-day operations of your fitness and wellness centers may seem second nature to your full-time employees. But, to part-time or substitute staff, the management of your center is anything but routine. To these temporary employees, many who work as little as a few hours per week, every workday is different. Therefore, [...]

by L&T Health and Fitness Understanding how the military trains will help you to design and implement military-style training programs in your facility. Military training conjures up images of push-ups, sit-ups and running in the rain.Think GI Jane, An Officer and a Gentlemen and even Full Metal Jacket. While many military movies are purely fiction, [...]

by Gail Fast Customer service. Retaining members. Creating customer intimacy. We’re all looking for the magic pill: the perfect program, concept or idea that will help our staff better serve our members. At the most recent International Health, Racquet and Sportsclub Association (IHRSA) conference, at least ten sessions were devoted to customer service. Experts in [...]

A lot has been written about the events of 9-11. As a current resident of the District of Columbia, I am reminded of the attack on the Pentagon every day. I also experienced the anthrax scare first hand when my post office was closed for decontamination. These are different times, and we are faced with [...]

For a fitness center member, there is nothing more annoying than trying to use a piece of exercise equipment only to find a sign on it that says, “Out of Order”. If it happens repeatedly, there is a good chance that the member will find the facility unreliable and unresponsive. Let it go long enough [...]

Last year, a study1 done at the UCLA Exercise Physiology Research Laboratory examined the actual knowledge of 115-health fitness professionals in five different areas that researchers felt were of critical importance in developing a safe and effective fitness program. Results revealed that participants with a degree in exercise science or kinesiology and a certification from [...]

How do you keep good employees? Today, more and more companies are struggling to find the answer. Current research tells us that personal growth, recognition and fulfillment are more important than money to an employee who is deciding whether to stay or go. The trend in the marketplace has employees jumping from job to job, [...]